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gunther241 Author

Level 1

5 points

Stuck in Spinning Globe

I tried to reset my MacBook Pro followig the recovery instrustions and menu.

The computer started to reset and I was asked for the internet connection credentials..... After that I am stuck in the spining globe for hours. I tried to get to the recovery menu but everytine I try any of the command R, or Command Option key combinatinos I am getting to the spinning globe..... and it is spinnign and spinning. I do not have another Mac to create a bootable recovery USB...

Any pointer would be great.....

MacBook Pro 13”, macOS 10.15

Posted on Jul 6, 2019 4:08 PM

Top-ranking reply

HWTech

Level 9

60,740 points

Posted on Jul 6, 2019 4:29 PM

Try connecting the laptop directly to your router using an Ethernet cable (and possibly an adapter for the laptop). It will be a faster more reliable connection and you don't have to worry about WiFi issues adding another layer of complexity.

If you still have trouble with Recovery Mode, then force Internet Recovery Mode using Command + Option + R.

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Stuck in Spinning Globe

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