Family sharing

Hi

We just got our son his first phone. When I tried to add family sharing onto his phone I wasn’t allowed, because he already has an iCloud account associated with his iPad. Am I supposed to use a new iCloud account for his phone?


Thank you,

Christine

iPhone XR, iOS 12

Posted on Jul 5, 2019 08:46 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 5, 2019 11:03 AM

Clarification questions - are you trying to sign into the phone with the same Apple ID that is used on the iPad? If you can't, what happens when you try? Error message(s)?


Is the ID on the iPad his Family Sharing ID? If so, it should work on the phone. You shouldn't have to use a new account for the phone.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Family sharing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.