Unauthorized payment
This agency took $9.99 from my account? I don’t have a subscription
iPhone 8, iOS 12
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This agency took $9.99 from my account? I don’t have a subscription
iPhone 8, iOS 12
What 'agency' ? Do you mean iTunes ? How do you know it's a subscription and not just an ordinary purchase ?
If you've looked at the purchase histories of all iTunes accounts linked to the card and not found it : See your purchase history in the App Store or iTunes Store - Apple Support
and if it's not : About payment card authorization holds from the App Store or iTunes Store - Apple Support
contact the card issuer
What 'agency' ? Do you mean iTunes ? How do you know it's a subscription and not just an ordinary purchase ?
If you've looked at the purchase histories of all iTunes accounts linked to the card and not found it : See your purchase history in the App Store or iTunes Store - Apple Support
and if it's not : About payment card authorization holds from the App Store or iTunes Store - Apple Support
contact the card issuer
open your browser and go to https://reportaproblem.apple.com
Unauthorized payment