You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

neiltippers Author

Level 1

4 points

Apple Watch Series 2 stopped charging after software update 5.2.1

I’ve had my Apple Watch for several years now and never had any issues with it, but since updating the software to 5.2.1 it has stopped charging, it simply will not go above 5-6% charge.

I’ve tried all the usual trouble shooting suggestions, switch it on/off, full reset, different charging cables, but all have the same result. It makes all the right sounds like it’s accepting a charge but simply not charging!

Any suggestions or others having the same issues?

Thanks

Neil

Apple Watch Series 2, watchOS 5

Posted on May 30, 2019 9:57 AM

Top-ranking reply

Branta_uk

Level 7

32,666 points

Posted on May 30, 2019 10:19 AM

This doesn’t sound like a software related issue because we don’t see a mass of reports from every Series 2 user. If you have tried different power adapters and cables, and a forced reset doesn’t help there is only one thing left... Contact Support and get it checked by Apple Service.

View in context

Apple Watch Series 2 stopped charging after software update 5.2.1

Similar questions