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Voicemail showing full

My voicemail is saying it is full, but I have absolutely no voicemails saved or in my deleted box. What do I do?

iPhone XR, iOS 12

Posted on May 22, 2019 12:08 PM

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Question marked as Top-ranking reply

Posted on May 22, 2019 12:13 PM

Check with your carrier. They determine the size and content of the voicemailbox. They may need to reset it. If you are using Verizon, they have reported an issue like this with the release of iOS 12.3. Seems there is a way to do it yourself with the keypad, but I don't remember the key sequence, since I'm not a Verizon customer. You can try a search here, but I believe the easiest would be to call Verizon.

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Question marked as Top-ranking reply

May 22, 2019 12:13 PM in response to kurtis113

Check with your carrier. They determine the size and content of the voicemailbox. They may need to reset it. If you are using Verizon, they have reported an issue like this with the release of iOS 12.3. Seems there is a way to do it yourself with the keypad, but I don't remember the key sequence, since I'm not a Verizon customer. You can try a search here, but I believe the easiest would be to call Verizon.

Voicemail showing full

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