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Update unavailable for new Air

Just received delivery from Apple of a new, 2017 MacBook Air. Updates announced available updates for iMovie, Pages, Numbers and Keynote. Unable to update these. Received error message "Update unavailable with this Apple ID."

MacBook Air 13", macOS 10.14

Posted on May 17, 2019 4:05 PM

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Question marked as Top-ranking reply

Posted on May 17, 2019 4:18 PM

If the applications that need updating are Apple applications that came with the computer, try going to the App Store Purchases tab or click on your profile and then go to Purchases to see if there is an option to accept the applications with your Apple ID. If that doesn't work, you can delete the applications and download them with your Apple ID. The applications are free. You may have to sign out of the App Store, restart the computer, and sign back in to download new copies.


Purchase History Review

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Question marked as Top-ranking reply

May 17, 2019 4:18 PM in response to In-the-woods

If the applications that need updating are Apple applications that came with the computer, try going to the App Store Purchases tab or click on your profile and then go to Purchases to see if there is an option to accept the applications with your Apple ID. If that doesn't work, you can delete the applications and download them with your Apple ID. The applications are free. You may have to sign out of the App Store, restart the computer, and sign back in to download new copies.


Purchase History Review

Update unavailable for new Air

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