You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

kordell2000 Author

Level 1

4 points

ipod touch gen6

I bought an apple Ipod touch Gen 6 at a yard sale and I am trying to do a factory reset and it will not let me until I turn off the find my ipod app on icloud. but I do not have the password

iPod Touch (6th Gen)

Posted on May 15, 2019 2:23 PM

Top-ranking reply

Niel

Level 10

732,563 points

Posted on May 15, 2019 2:28 PM

If the Apple ID it's asking for isn't yours, tell the people who ran the yard sale to remove the lock or give you a refund.

If it is, use Apple's iForgot service or contact their Account Security team.

(171650)

View in context

ipod touch gen6

Similar questions