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User profile for user: esraa288
esraa288 Author
User level: Level 1
4 points

The iPhone is stopped on the Apple logo

Apple iPhone does not open at all

iPhone 5s, iOS 10

Posted on May 12, 2019 5:38 PM

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User profile for user: ChrisJ4203
ChrisJ4203
User level: Level 10
230,618 points

Posted on May 12, 2019 5:42 PM

Follow the steps here for a device that is frozen, If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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The iPhone is stopped on the Apple logo

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