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v176 Author

Level 1

4 points

Cancelled subscription

Hi I cancelled my 0.99p a week subscription to Symbolab on 4 May 19 but seem to be still getting charged 0.99 every week. Been to manage subscriptions and it’s definitely cancelled

iPhone XS Max, iOS 12

Posted on May 12, 2019 6:44 AM

Top-ranking reply

King_Penguin

Level 10

334,192 points

Posted on May 12, 2019 11:26 PM

If you cancelled it at least 24 hours prior to its renewal date contact iTunes Support : http://www.apple.com/support/itunes/ww

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Cancelled subscription

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