My subscription from this App is over and they are still trying to make me pay for it why

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Level 1

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My subscription from this app is over and they are still trying to make me pay for it why

[Re-Titled by Moderator]

iPhone 6, iOS 11

Posted on Apr 27, 2019 2:47 AM

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Answer 1

Top-ranking reply

Level 7

33,279 points

Hello.

Are you sure that it's over?

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Answer 2

Level 7

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Please, contact iTunes with this issue:

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Answer 3

Level 1

8 points

Yes it was over yesterday

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Answer 4

Level 7

33,279 points

When did you cancel the subscription?

In order not to be charged, you have to cancel it 24 hours before of the billing date.

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Answer 5

Level 1

8 points

I canceled it like a while ago so it’s been like month since I did it

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